Support Agreement Form
The following Support Agreement Contract is a binding agreement between yourself (the client) and Cypress Interactive for the purpose of regular website maintenance and support services at a reduced retainer rate of $65/hr (Regular $95/hr Rate).
i) DESCRIPTION OF SERVICES
Client receives access to Cypress Interactive web design and programming services, which include:
- Web Design & Illustration
- Web Programming (CSS, HTML, Javascript)
- Database Development
- Troubleshooting & Research
- Training & Consulation
- Updates & Upgrades
ii) RATES
Monthly Reg Rate $95/hr Retainer Rate $65/hr
2hrs $190 $130
3hrs $285 $195
4hrs $380 $260
5hrs $475 $325
6hrs $570 $390
7hrs $665 $455
iii) MISC TERMS
-Client must contract for a minimum of 1yr (12 months) at a minimum of 2hrs per month.
-Client may increase required monthly rates within the contract period.
-Client may cancel the Support Agreement with a 60 day written notice.
-Unused monthly credit hours may carry over to the next month, but not exceed 16 in total.
-Additional services / hours rendered above the contracted amount will be billed at $95/hr.
-Client is invoiced monthly for contracted rate plus any additional services rendered.
